DELIVERY TIME

• The estimated average Delivery time (after the order is dispatched) across Pakistan is 2 to 4 working days for the major cities. For remote areas delivery can take longer.
• You are requested to be available on the provided contact number so our team can reach you.
• Timely delivery is subjected to availability of the articles and order confirmation.
• During sale period, both order processing and delivery may take longer than usual.

CANCELLATION POLICY

• For cancellation of prepaid orders, please contact us within 24 hours after order placement.
• Once the Order is “in process”, it can no longer be canceled or refunded.

DELIVERY CHARGES

• We offer Nationwide delivery all over Pakistan.
• Standard Charges: Rs. 200/- apply

TRACK YOUR ORDER

• Once your order is dispatched you will receive an email/SMS with your tracking number.
• You can track your order on the respective courier website mentioned in your email.
• If you don’t get any tracking updates, please write to us at ultronicslighting@gmail.com
• Ultronics cannot be held liable for late delivery/collection by third-party postal/courier companies.

WANT TO AMEND YOUR ORDER?

You can revise your order so that it’s just the way you want it by calling our Customer Services team on +(92) 305-5877004 (11 am – 7 pm, PKT Mon-Sat) or emailing us at ultronicslighting@gmail.com before order is processed. If the order hasn’t already been processed, we’ll be happy to assist you.