DELIVERY TIME
- The estimated average Delivery time (after the order is dispatched) across Pakistan is 2 to 4 working days for the major cities. For remote areas delivery can take longer.
- You are requested to be available on the provided contact number so our team can reach you.
- Timely delivery is subjected to availability of the articles and order confirmation.
- During sale period, both order processing and delivery may take longer than usual.
CANCELLATION POLICY
- For cancellation of prepaid orders, please contact us within 24 hours after order placement.
- Once the Order is “in process”, it can no longer be canceled or refunded.
DELIVERY CHARGES
- We offer Free Delivery for all the orders above Rs. 5000/- within Pakistan.
- For orders below Rs. 5000, standard delivery rates will be charged based on the Payment method:
Cash on delivery: Rupees 250/-.
Online/Bank Transfer/Prepay: Rupees 0/-.
TRACK YOUR ORDER
- Once your order is dispatched you will receive an email/SMS with your tracking number.
- You can track your order on the respective courier website mentioned in your email.
- If you don’t get any tracking updates, please write to us at ultronicslighting@gmail.com
- Ultronics cannot be held liable for late delivery/collection by third-party postal/courier companies.
WANT TO AMEND YOUR ORDER?
You can revise your order so that it’s just the way you want it by calling our Customer Services team on +(92) 305-5877004 (11 am – 7 pm, PKT Mon-Sat) or emailing us at ultronicslighting@gmail.com before order is processed. If the order hasn’t already been processed, we’ll be happy to assist you.
